TERMS & CONDITIONS
Welcome to HanaGlow Supplies (hanaglowsupplies.com). By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
GENERAL
This website is operated by HanaGlow Supplies. Throughout the site, the terms “we,” “us,” and “our” refer to HanaGlow Supplies. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
PRODUCTS & PRICING
All products listed are subject to availability. We reserve the right to discontinue or change any product or pricing at any time without notice. We strive for accuracy in product descriptions and imagery but cannot guarantee that all product information is error-free.
SHIPPING & DELIVERY
Orders are typically processed within 1–2 business days. Shipping times vary by location. Once shipped, a tracking number will be provided.
Please ensure your shipping address is accurate. HanaGlow Supplies is not responsible for delays or lost packages due to incorrect addresses.
RETURNS & EXCHANGE
We accept returns for unused, unopened products within 7 days of receipt. Customers are responsible for return shipping costs unless the product is defective or incorrect.
DISTRIBUTORS
We welcome partnerships with distributors, resellers, and stockists. By becoming a distributor of HanaGlow Supplies products, you agree to the following terms:
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All products must be sold in original, unaltered packaging.
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No false or misleading claims may be made about the product. Marketing materials should align with brand-approved messaging.
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Resellers must not undercut official retail prices without prior written permission.
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Any bulk or wholesale purchases must be pre-approved and confirmed via written agreement.
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Unauthorized use of the HanaGlow Supplies brand name, logos, or copyrighted content is strictly prohibited.
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We reserve the right to revoke distributor status at any time if terms are violated or brand reputation is compromised.
To apply as a distributor, please contact us at:
📧 Email: hanaglowsupplies@gmail.com
📱 WhatsApp: +65 8946 4949